Privacy policy

Last Updated: March 31, 2026

This Privacy Policy explains how Munkydunky (the "Site", "we", "us", or "our") collects, uses, and protects your personal information when you visit or shop on our website, use our services, or communicate with us (collectively, the "Services"). “You” refers to anyone interacting with our Services, including customers and website visitors.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree, please do not use our Services.

1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any updates will be posted on this page with the “Last Updated” date revised.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with Munkydunky, you may provide personal information including:

  • Contact details: name, address, email, phone number
  • Order information: billing/shipping details, payment confirmation
  • Account information: username, password, security questions
  • Customer support messages and other communications

Providing this information is optional, but necessary for order fulfillment, account creation, or customer support.

2.2 Information We Collect Automatically

We may automatically collect usage information through cookies, pixels, and similar technologies, including:

  • Device and browser details
  • IP address and location data
  • Pages visited, clicks, and interactions with the Site

2.3 Information from Third Parties

We may receive information about you from third-party service providers, including:

  • Payment processors (for transaction processing)
  • Shipping and fulfillment partners
  • Shopify and other platform services

3. How We Use Your Information

We use your information to:

  • Provide products and services: process orders, manage accounts, handle returns/exchanges, arrange shipping
  • Marketing and communication: send promotions, offers, newsletters, and targeted advertisements
  • Security and fraud prevention: detect and prevent fraudulent or unauthorized activity
  • Improve our services: optimize the website, troubleshoot issues, and enhance the shopping experience

4. Cookies & Tracking

We use cookies to:

  • Remember your preferences
  • Track user activity for analytics
  • Enable personalized advertising

You can disable cookies in your browser, but some features of the Site may not function properly if cookies are blocked.

5. Sharing & Disclosure of Information

We may share your information with:

  • Vendors and service providers (e.g., shipping, payment processing, IT support)
  • Marketing partners for promotions and advertising
  • Affiliates within our corporate group
  • Legal authorities or in connection with business transactions (mergers, acquisitions, etc.)

We do not sell or share sensitive personal information without your consent, except as required by law.

6. Third-Party Websites

Our Site may contain links to external websites. Munkydunky is not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any information.

7. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe your child has provided information, contact us to request deletion.

8. Security & Data Retention

We implement reasonable security measures to protect your information. However, no system is completely secure.
We retain personal data only as long as necessary for account maintenance, order fulfillment, legal compliance, and legitimate business purposes.

9. Your Rights

Depending on your location, you may have rights including:

  • Access, correction, or deletion of your data
  • Restriction of processing
  • Data portability
  • Withdrawal of consent for processing
  • Opt-out of marketing communications

To exercise your rights, contact us using the details below. Requests may require verification of your identity.

10. Complaints

If you have concerns about how we process your personal information, you can:

  • Contact us directly (details below)
  • Lodge a complaint with your local data protection authority if unsatisfied

11. International Users

Your data may be transferred, stored, or processed outside your country. Where required, we rely on recognized legal mechanisms to ensure data protection.

12. Contact Us

For questions, concerns, or requests regarding your personal information:

  • Email: support@munkydunky.com
  • Phone: +91 7067450770